what we do?

VISA OUTSOURCE SERVICES

PIASI is the pioneer visa outsource service provider in the Philippines with its expertise in providing administrative support functions to foreign missions in the country in relation to the submission of visa applications and travel documents.

PIASI visa outsource service also includes the distribution of visa related information, transmission of received visa applications, delivery of decision, and visa fees management among others.

Today, PIASI is the visa outsource service partner of choice of some of the largest foreign embassy operations in the Philippines. PIASI continues to transform the way many organizations do business by providing them with a boutique of solutions tailored to their specific needs.

For more information, visit VISA Information and Application (VIA)  Website.

Despite the fast pace by which communication technology is taking over the world, PIASI strives to ensure that personalized customer interaction does not become a forgotten art.

Through its Visa Application Centres, PIASI is able to provide its clients a direct face-to-face visa service that is professional and convenient for the embassy’s clients.

Through its VIA Centres, visa applicants can conveniently walk-in to obtain accurate visa-related information or submit their completed visa applications.

At PIASI’s VIA Centres, visa applicants are assisted by personnel trained to improve their customer’s experience.

PIASI’s phone-in facility pioneered the call centre service for embassies in the Philippines. Thru PIASI’s call Centre, visa applicants are provided domestic and international access to visa related information, including the submission of completed visa applications through an appointment scheduling or managed courier system. Through the years, PIASI’s Call Centre service has proven to be one of the most convenient and efficient system designed to facilitate the process of visa applications from receipt, to delivery of the embassy’s decision to the applicant.

PIASI’s backroom task that involves logistical processes related to the handling, sorting, and screening for completeness of all visa applications received. This service is performed by PIASI professionals carefully trained in the handling of important and sensitive documents required to support visa applications. Tracking and Security Systems are likewise in place to ensure the high level of quality, protection and confidentiality in the performance of this task.

DATA/RECORDS MANAGEMENT

PIASI can design and create a complete data management solution tailor fit for an enterprise’s unique requirements.

The solution addresses all aspects of data management – from scanning to indexing to encoding to remote access and even data storage.

Despite the fast pace by which communication technology is taking over the world, PIASI strives to ensure that personalized customer interaction does not become a forgotten art. Through its Visa Application Centres, PIASI is able to provide its clients a direct face-to-face visa service that is professional and convenient for the embassy’s clients. Through its VIA Centres, visa applicants can conveniently walk-in to obtain accurate visa-related information or submit their completed visa applications. At PIASI’s VIA Centres, visa applicants are assisted by personnel trained to improve their customer’s experience.

PIASI’s phone-in facility pioneered the call centre service for embassies in the Philippines. Thru PIASI’s call Centre, visa applicants are provided domestic and international access to visa related information, including the submission of completed visa applications through an appointment scheduling or managed courier system. Through the years, PIASI’s Call Centre service has proven to be one of the most convenient and efficient system designed to facilitate the process of visa applications from receipt, to delivery of the embassy’s decision to the applicant.

PIASI’s backroom task that involves logistical processes related to the handling, sorting, and screening for completeness of all visa applications received. This service is performed by PIASI professionals carefully trained in the handling of important and sensitive documents required to support visa applications. Tracking and Security Systems are likewise in place to ensure the high level of quality, protection and confidentiality in the performance of this task.

PIASI’s backroom task that involves logistical processes related to the handling, sorting, and screening for completeness of all visa applications received. This service is performed by PIASI professionals carefully trained in the handling of important and sensitive documents required to support visa applications. Tracking and Security Systems are likewise in place to ensure the high level of quality, protection and confidentiality in the performance of this task.

MOBILE APP DEVELOPMENT

PIASI’s Mobile App developers build highly innovative mobile apps for consumer or corporate utility. Our senior engineers have deep technical knowledge and experience in both front-end user experience design and back-end system integration.

We work with our clients to design and develop apps that ensure:

  • Customer Loyalty through excellent user experience
  • Higher productivity through simplicity and maximized utility
  • Absolute Mobility through full system integration

S.P.E.A.K SOLUTIONS

S.P.E.A.K. Solutions is a customized Skills Assessment Program that employs its client’s evaluation criteria and standards. Tests range from communication proficiency tests to knowledge specific tests for purposes of recruitment or knowledge assessments.

In the S.P.E.A.K. Solutions process, thoroughly researched questions, situation briefs, case profiles and theory models, among others, are measured against a punctiliously defined quantitative and qualitative rubric that becomes both an appraisal guide and a performance yardstick. This service is administered through a system developed by PIASI that allows global use and application

LITIGATION SUPPORT

Archiving and reviewing legal documents is the strength of PIASI’s Legal Process Outsourcing/Litigation Support team. This involves the proper classification of documents according to their importance or relevance to the case and the organization of these documents and information under identifiable issues/defenses.

Experience in legal support systems include Relativity, VCode, and eDiscovery.

BPO SERVICES

PIASI’s “boutique-style” contact center facility offers voice and non-voice services for both inbound and outbound programs. This service is most effective to SMEs who may require a start-up call center operations ranging from five to fifty seats.

This enables your organization to take advantage of the cost efficiencies of outsourcing, without having to immediately invest in costly infrastructure and manpower.

H.R SUPPORT

PIASI assists in Human Capital Management by providing HR Support Services to your company. We combine our strengths in people, process and technology in providing your company with an integrated solution.

We provide HR support services to local and international companies. This includes hiring and screening, onboarding, compensation and benefits administration, and data consolidation.

Our Finance and Accounting team offers:

  • Compensation processing and administration
  • Expertise in Tax and Benefits-related compliance matters
  • Accurate Time-keeping Services
  • Accurate Time-keeping Services

SYSTEM DEVELOPMENT

From systems integration to systems development based on client’s business requirements, we can tailor-fit solutions for you.

We have dedicated systems developers and analysts with outstanding foundation in the field of programming in various languages such as .Net, Php, Java to name a few.